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Whitelist Domains and IP Addresses for aDrive Desktop

This article explains which domains and IP addresses must be whitelisted if aDrive Desktop cannot connect on your computer or network.


When Should I Whitelist Domains and IP Addresses

If aDrive Desktop cannot connect because of network or firewall restrictions, ask your IT administrator to whitelist the appropriate domains and IP addresses for your region.

NOTE: Only whitelist the domains and IP addresses for the region where your Asite environment is hosted.


What IP Addresses Should I Whitelist

Region

IP Address

UK

20.49.157.121, 51.145.125.156

EU

20.50.152.207

AUS

20.53.98.39

US

52.227.248.160

UAE

20.216.51.130

CAN

20.151.24.145

HK

20.239.19.58

AZUREMTA

20.159.211.89

KSA

77.30.169.83


What Domains Should I Whitelist

UK

  • adoddle.asite.com

  • adoddleak.asite.com

  • dms.asite.com

  • dmsak.asite.com

  • notification.asite.com

  • notificationak.asite.com

  • download.asite.com

  • downloadak.asite.com

  • throttlepoint.asite.com

  • dataretention.asite.com

  • dataretentionak.asite.com

EU

  • adoddlef.asite.com

  • dmsf.asite.com

  • notificationf.asite.com

  • downloadf.asite.com

  • throttlepointf.asite.com

  • dataretentionf.asite.com

AUS

  • adoddled.asite.com

  • dmsd.asite.com

  • notificationd.asite.com

  • downloadd.asite.com

  • throttlepointd.asite.com

  • dataretentiond.asite.com

US

  • adoddleb.asite.com

  • dmsb.asite.com

  • notificationb.asite.com

  • downloadb.asite.com

  • throttlepointb.asite.com

  • dataretentionb.asite.com

USGOV

  • adoddleusgov.asite.com

  • dmsusgov.asite.com

  • notificationusgov.asite.com

  • downloadusgov.asite.com

  • throttlepointusgov.asite.com

  • dataretentionusgov.asite.com

CAN

  • adoddleh.asite.com

  • dmsh.asite.com

  • notificationh.asite.com

  • downloadh.asite.com

  • throttlepointh.asite.com

  • dataretentionh.asite.com

UAE

  • adoddleuae.asite.com

  • dmsuae.asite.com

  • notificationuae.asite.com

  • downloaduae.asite.com

  • throttlepointuae.asite.com

  • dataretentionuae.asite.com

HK

  • adoddlehk.asite.com

  • dmshk.asite.com

  • notificationhk.asite.com

  • downloadhk.asite.com

  • throttlepointhk.asite.com

  • dataretentionhk.asite.com

KSA

  • adoddleksa.asite.com

  • dmsksa.asite.com

  • notificationksa.asite.com

  • downloadksa.asite.com

  • throttlepointksa.asite.com

  • dataretentionksa.asite.com


TIP: If you are unsure which region your Asite environment uses, contact your system administrator or Asite Customer Success Team before updating your firewall or proxy settings.


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